Sunday, June 3, 2012
Compassion & Understanding Quote
"It is not until you become a mother that your judgment slowly turns to compassion and understanding." Erma Bombeck
Use a Better Line of Communication For Better Results
I remember 5 years ago if you left me a message on my cell phone I probably would not have heard it for a week or two. Before working from home I never used my cell phone. I checked my email once a night and if someone needed me they never texted me they would call my house phone. The line of communication back then was clearer, stronger and more effective.
Today, with all the forms of communication we use things get said wrong, interpreted wrong and these avenues of communication can cause more harm than good. The other day I noticed it with my client. She received an email with a choice to make and her response was ok. She didn't realize her client was asking her a question. Another situation is when you type one word and mean another, because face it we all multi-task all the time and how many times do we text, or send an email later to reread it and say "shoot not what I intended to say" then if you go correct it you look even worse so most of the time you let it go.
I can not begin to explain situations where I've seen texting and emails go wrong. But I do want to say the most effective way to communicate with anyone is to pick up the phone. I know I am the worse at it, I rather email someone then dial their number because it's faster BUT that is where all the errors occur. So even though it's time efficient it isn't always the most affective form of communication. You waste more time correcting what you "meant" to say then really saying what you need to say from the beginning.
So moral of all of this, we all need to stop depending on our hand held devices and use a better line of communication to prevent error or misunderstandings. Technology does make communication faster BUT also makes our line of communication weaker and causes more harm then good sometimes!
Today, with all the forms of communication we use things get said wrong, interpreted wrong and these avenues of communication can cause more harm than good. The other day I noticed it with my client. She received an email with a choice to make and her response was ok. She didn't realize her client was asking her a question. Another situation is when you type one word and mean another, because face it we all multi-task all the time and how many times do we text, or send an email later to reread it and say "shoot not what I intended to say" then if you go correct it you look even worse so most of the time you let it go.
I can not begin to explain situations where I've seen texting and emails go wrong. But I do want to say the most effective way to communicate with anyone is to pick up the phone. I know I am the worse at it, I rather email someone then dial their number because it's faster BUT that is where all the errors occur. So even though it's time efficient it isn't always the most affective form of communication. You waste more time correcting what you "meant" to say then really saying what you need to say from the beginning.
So moral of all of this, we all need to stop depending on our hand held devices and use a better line of communication to prevent error or misunderstandings. Technology does make communication faster BUT also makes our line of communication weaker and causes more harm then good sometimes!